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Terms of Service

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By ordering any of my art, custom or premade, you are agreeing to these terms and conditions. Violating these terms and conditions subject you to being blacklisted from future purchases, and any art I've custom made for you becomes full property of L.A. Draws.  Your rights as a commissioner become void for that piece, and L.A. Draws will assume re-sale rights.

Read the terms thoroughly.

General

  • I reserve the right to reject any request for any reason.

  • All communication between myself and the commissioner will be conducted and documented via direct messages.

  • All private information will be kept private and confidential.
     

  • Your email will be added to my newsletter subscribers list by default.

  • All commissions currently are digital only.

  • Payment only accepted via PayPal invoices and in USD.

  • Commission must be paid 100% upfront via PayPal invoice.

  • I will not begin working on a commission until the payment is received.

Payment

Process

  • The time it takes to finish a commission varies 2 weeks to 3 months or more depending on the complexity of the commissioned illustration, the amount of orders in the queue, and schedule changes.

  • Commissions take priority over giveaways and other charity pieces.

  • The client can contact me via e-mail or social media in order to ask about the ongoing process.

  • The finished piece will be send via the e-mail used to submit the inquiry.

  • You'll receive a full-resolution version for personal use (personal printing, etc) and a web-friendly version (with a watermark to post online).

Digital Delivery

Shipping

  • Only physical art will be shipped via mail.  (Not digital.)  Costs will vary, but here are estimated calculations:

    • 48 Consecutive States, USA: $5.00 USD​

    • Puerto Rico & Canada: $5.00 USD

    • Everywhere Else: $10.00 - $20.00 USD
       

  • We will work together to calculate shipping upon discussion of the work you'd like completed.
     

  • I typically ship with USPS or UPS.  If the cost is lower, I will ship with FedEx.  Unless there is a preference or you require something other than Ground Shipping, I will always choose the lowest option.
     

  • Shipping costs will include $100.00 insurance.  If the piece gets lost, you will be covered for $100.00 USD.  If you'd like to invest in more, we will work together to calculate this cost into the shipping upon discussion of the work you'd like completed.

  • A fee will be added if you want something to be changed after the line art is completed — unless a mistake from my side has been made.
     

  • If you submit an unclear description, without colored character sheet/illustration reference and the piece varies from your expectations beyond the above mentioned stages, the fee will apply.

Changes

Cancellations & Refunds

  • If, for any reason, I am unable to work on your commission, you will receive an e-mail about it and a full refund via PayPal. Do not request a PayPal chargeback. I will transfer the money back to you myself.

  • There are NO refunds once I start working on the commission.

  • If you cancel the order before I start any work it, you will receive a full refund.

  • I reserve the right to display any commissioned image(s) on any websites or in my portfolio.

  • I will not reproduce for sale the content I've created specifically for you unless we've previously discussed otherwise.

  • I will not profit further from the commissioned piece unless the customer breaks any of these terms or we've previously discussed otherwise.

  • The customer must not claim my work as theirs.

  • Under no circumstances may the customer use commissioned image(s) for commercial or profit purposes, including but not limited to logos, advertisements, prints, and redistribution, unless this was pre-negotiated with a signed contract.

  • The customer may use commissioned image(s) as backgrounds, wallpapers, icons, and print them for personal purposes such as decorating their room and/or workspace.  Additionally, they may share the watermarked version on any of their social media websites without profit or sale.

  • Editing, such as adding the customer's watermarks, changing colors, or drawing over the commissioned piece (published or unpublished), is prohibited.

Usage

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